I just wanted to brag about your tech guy, Eric. He was super patient with me and I feel very confident with my machine because of the training. I just wanted to express my gratitude and appreciation for the way your company does business. Y’all are very professional and super helpful, and that is very hard to come by these days. Feel free to use me as a reference for anyone considering purchasing a machine. I hope to stay in touch and let you guys know how I’m doing in the future with my business. And just so you know, you sold me and Ben on that piece of bread at the trade show!
Thanks very much for scheduling Eric to assist us with our issues with the Mimaki printer. He was prompt, knowledgeable, professional and considerate in getting the job done. Eric is a great representation for PDS, and as you already know, building relationships with our vendors is of utmost importance to us. We liked him so much, he is now an adopted member of our "family!" While we hope that we don't have additional problems for a long time to come, his face will always be a welcome sight at our door.