About Us

Our Mission

"Since 1982, the mission of PDS Equipment has been to empower our customers and employees to realize their goals and dreams by offering exceptional opportunities, superior equipment, comprehensive service, and top-notch training. We firmly believe in the potential of every individual to accomplish remarkable feats, and we are committed to supporting them in achieving their goals."


Our Business History 
Back in 1982 two service guys started in the basement of a home. They took their technical abilities and true concern for helping the customer and developed Printers & Duplicator Service into one of the leaders of selling and supporting a wide variety of printing and bindery equipment.

 What makes us unique. . . 
"Trust" We want you as a customer for the long haul. We know that in order for you to think of us first we must stand out above the rest. We're "intentional" about building customer trust. 

 About our staff 
Mike Weist and Bill Lydick are the founders, but the real heart of PDS Inc. is the team of people in Customer Service: Brian, Steve, Doug, Andy, Monte, Eric, Trevor, Steven, Shannon, Mary, Jessica, Tom, Josh, Michael, Neal, Justin, Loyd, Joel, Miles, Hunter & Willy.


What our loyal customers say!

Hey Steve!

I just wanted to brag about your tech guy, Eric. He was super patient with me and I feel very confident with my machine because of the training. I just wanted to express my gratitude and appreciation for the way your company does business. Y’all are very professional and super helpful, and that is very hard to come by these days. Feel free to use me as a reference for anyone considering purchasing a machine. I hope to stay in touch and let you guys know how I’m doing in the future with my business. And just so you know, you sold me and Ben on that piece of bread at the trade show!

Thanks again,
April 

Hey Brian, I just wanted to shoot you an email thanking yall for always taking care of us. Your customer service always makes us feel like a priority customer. Mike did a great job today and left us all set up. Thanks again . . Clark

Kudos times 10 to Trevor for hanging in there and resolving the issues...

As always, the team at PDS did a wonderful job of responding to our equipment needs... Denise

Steve, just wanted to say you have a awesome crew and I am happy to be doing business with you. Eric was awesome and we enjoyed getting to know him... Brad

Trevor is amazing! And we love our new Mimaki! ... Lisa

Thanks very much for scheduling Eric to assist us with our issues with the Mimaki printer.  He was prompt, knowledgeable, professional and considerate in getting the job done.  Eric is a great representation for PDS, and as you already know, building relationships with our vendors is of utmost importance to us.   We liked him so much, he is now an adopted member of our "family!"  While we hope that we don't have additional problems for a long time to come, his face will always be a welcome sight at our door.


Hi Steve,

I just had to drop you a line to tell you how thrilled we were with the setup experience from PDS.  Your tech Michael was absolutely amazing.  He went far and above what we expected for setup and training.  He pulled two excessively long days, and made sure that not only did we understand the machine and the software, but that we were actually comfortable printing real production parts while he was still here.  He was courteous, prompt, knowledgeable, personable, and everything you could want from a true professional.


The Mamaki 6042 machine is excellent, and I’m very confident we made the right choice in hardware.  PDS Equipment is a real credit to Mamaki and greatly enhanced (and in some cases literally translated) the sales experience.  I would not have even been able to find Mamaki online if it wasn’t for your YouTube videos about what you can print on.  I wouldn’t have known our parts even fit in the 6042 if it wasn’t for you doing test prints on our parts (Mamaki’s literature is a little too conservative on what can fit in the machine, which almost caused us to rule it out as too small).  And Michael’s fantastic setup and training really drove home the personal support level that is very rare these days.  He even gave us his cell phone number to call with any questions – that is a level of technical support I won’t even let my own technical support staff do!  We promise not to use it without reading the manuals first.  ??


Not wanting a payment until the machine is all set up and we’re completely happy is also a nice final touch.  That much trust is rare in the business world, but I can’t imagine anyone NOT being thrilled with this machine or Michael’s setup and training experience.


Thanks again for a great sales experience top to bottom!  And feel free to use this testimonial anywhere you like.


Steve,

 Tom Hunt was just here, and I just wanted to thank you personally for the excellent service we had received.  It is very much appreciated.  This is what keeps us customers of PDS.  Your organization is light years ahead of _ _ _ _  (where I purchased our Mimaki UJF-6042MkII from) to be perfectly honest.  I am very happy and satisfied.